Confidential communication with your patients — leaving nothing behind.
COVANAN connects your practice and your patients directly, end-to-end encrypted. Your patient joins with one click on a link — no app, no account. And nothing is ever stored on a server.
GDPR-minded · medical confidentiality preserved · servers in Germany
Fax, email and WhatsApp are unfit for patient data
Health data is a special category under Article 9 of the GDPR. Unencrypted emails and faxes can be intercepted or misdirected — and that directly touches your medical duty of confidentiality.
WhatsApp sends contacts and metadata to a third party and has no place in patient communication.
How COVANAN solves it
No central store, no data breach.
The connection runs directly between devices and the keys never leave yours. There is no central copy of patient data that could be hacked or leaked.
Your patient needs no app and no account.
One click on your link is enough — no portal login. That also reaches patients who are not comfortable with technology.
Encrypted transfer of sensitive records.
Findings, lab results and doctor's letters travel directly device-to-device, up to 500 MB per file (Spark Pro) — never through a server.
Why you can trust COVANAN
Security here is not a setting; it is the architecture. The servers are located in Germany, and no health, contact or connection data is ever stored.
Read in detail how the end-to-end encryption and peer-to-peer setup work →A quote from a practice — coming once available.
An independent audit — to be linked once available.
Built for day-to-day practice
How COVANAN compares
| COVANAN | Fax | |||
|---|---|---|---|---|
| Anything stored? | No | Yes | Yes | Yes |
| End-to-end encrypted | Always | Rarely | No | Content yes, metadata no |
| Patient needs app/account | No | No | No | Yes |
| Fit for health data (Art. 9 GDPR) | Yes | No | No | No |
Simple, predictable pricing
Start for free. Spark Pro unlocks unlimited video calls, screen sharing and files up to 500 MB per file — €150/year (incl. VAT), deductible as a business expense.
Frequently asked questions
Is this compatible with medical confidentiality and the GDPR?
Because no content, contacts or connection data are stored on our servers, no central collection of health data is created. For a definitive assessment of your specific situation, please confirm with your data protection officer.
Does my patient need to install anything?
No. COVANAN runs in the browser. Your patient opens your link and is in the conversation instantly.
Is COVANAN a certified video-consultation service?
COVANAN is a secure communication channel, not a video-consultation provider certified for statutory health-insurance billing. It is built for confidential conversations and the transfer of sensitive records — especially in private practice.
What about documentation duties?
COVANAN is built for communication, not record-keeping. Content subject to documentation duties belongs in your practice management system as usual — COVANAN does not replace it; it adds a secure channel.